Frequently Asked Questions
Find answers to common questions
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find the perfect fit based on your measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a cancellation within 1 hour of purchase by contacting our support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials.
Do you ship internationally?
Yes, Momo Slimes ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my garments?
To ensure longevity, we recommend following the specific care instructions on the inner label of each item.
What should I do if I receive a damaged item?
Please contact us immediately at [email protected] with photos of the damage, and we will arrange a replacement.